Shipping policy

At Revolvr, we aim to deliver your order quickly, safely, and with complete transparency. Below you’ll find everything you need to know about how we ship your products.

🚚 Order Processing

  • All orders are processed within 24–48 hours (business days).

  • Orders placed on weekends or public holidays will be processed the next business day.

  • You will receive a confirmation email once your order has been placed and another email once it has shipped.

🇦🇺 Domestic Shipping (Australia)

Standard Shipping

  • Delivery time: 3–8 business days

  • Tracking included

  • $5 flat rate, or FREE on orders of $75 or more

Express Shipping

  • Delivery time: 1–3 business days

  • Tracking included

  • Rates calculated at checkout

Rural & Remote Areas

  • Please allow an additional 2–4 business days

🇳🇿 New Zealand

  • $10 AUD flat rate

  • Tracking included

🌏 International Shipping

Revolvr ships worldwide.

International Shipping Rate

  • $50 AUD flat rate per order. Checkout shows the equivalent in your local currency.

International Delivery Times

  • Most countries: 7–15 business days

  • Tracking included

  • Delivery times may vary depending on customs clearance and local postal services

Duties & Taxes

  • United States: orders ship duties paid. There is nothing extra to pay on delivery.

  • All other countries: you are responsible for any import duties, customs fees, or taxes required by your country. These are not included in our product or shipping prices.

📦 Tracking Your Order

Once your order is shipped, you’ll receive:

  • A shipping confirmation email

  • Your tracking number

  • A link to track your package in real time

If you haven’t received your tracking information within 3 days of your order, contact us and we’ll resend it.

❗ Shipping Delays

Occasional delays may occur due to:

  • Peak seasons

  • Courier network congestion

  • Weather events

  • Customs processing

We always do our best to ensure your order arrives as fast as possible.

🚫 Incorrect Shipping Information

Please double-check your shipping address.
Revolvr is not responsible for:

  • Delays caused by incorrect or incomplete addresses

  • Packages returned due to address errors
    Customers may be responsible for reshipment fees.

💬 Lost, Missing, or Damaged Packages

If your order doesn’t arrive on time or appears missing:

  • Contact us at support@revolvr.com.au

  • We will open an investigation with the courier

  • After verification, we will resend or refund your order

If your package arrives damaged, please send us photos within 48 hours so we can resolve it quickly.

❓ Need Help?

For any shipping questions or concerns, contact our support team:

📧 support@revolvr.com.au
We typically reply within 24 hours (business days).